%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/copyleft/gpl.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => loc("Report a new bug in [_1]", $Queue), onload => "hide(document.getElementById('Ticket-Create-details'));" &> <& /Dist/Elements/Tabs, Title => loc("Report a new bug in [_1]", $Queue), Queue => $Queue, actions => $actions, current_tab => 'Dist/Display.html?Queue='. $m->interp->apply_escapes( $Queue, 'u' ), current_subtab => 'Ticket/Create.html?Queue='. $m->interp->apply_escapes( $Queue, 'u' ), &> <& /Elements/ListActions, actions => \@results &>
<& /Elements/Callback, _CallbackName => 'FormStart',ARGSRef =>\%ARGS &>
<&| /Widgets/TitleBox, title => loc("Report a new bug") &> % if ($TxnCFs->Count) { % while (my $CF = $TxnCFs->Next()) { % } % } % if (exists $session{'Attachments'}) { % } # end of if
<&|/l&>Queue: <& Elements/ShowQueue, QueueObj => $QueueObj &> <&|/l&>Status: <& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}||'new', DefaultValue => 0 &> <&|/l&>Owner: <& /Elements/SelectOwner, Name => "Owner", QueueObj => $QueueObj, Default => $ARGS{Owner}||$RT::Nobody->Id, DefaultValue => 0 &>
<&|/l&>Requestors:
<&|/l&>Cc:
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people will receive future updates.)
<&|/l&>Admin Cc:
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people will receive future updates.)
<&|/l&>Subject:
<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &>
<% $CF->Name %>: <& /Elements/EditCustomField, CustomField => $CF, NamePrefix => "Object-RT::Transaction--CustomField-" &><% $CF->FriendlyType %>
<&|/l&>Attached file: <&|/l&>Check box to delete
% foreach my $attach_name (keys %{$session{'Attachments'}}) { <%$attach_name%>
% } # end of foreach
<&|/l&>Attach file:
<&|/l&>Describe the issue below:
<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', QueueObj => $QueueObj, %ARGS &> % if (exists $ARGS{Content}) { <& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature => 0 &> % } else { <& /Elements/MessageBox, QuoteTransaction => $QuoteTransaction &> %}
<& /Elements/Submit, Label => loc("Create")&>
<&| /Widgets/TitleBox, title => loc('The Basics'), title_class=> 'inverse', color => "#993333" &>
<&|/l&>Priority:
<&|/l&>Final Priority:
<&|/l&>Time Estimated: <& /Elements/SelectTimeUnits, Name =>'TimeEstimated' &>
<&|/l&>Time Worked: <& /Elements/SelectTimeUnits, Name =>'TimeWorked' &>
<&|/l&>Time Left: <& /Elements/SelectTimeUnits, Name =>'TimeLeft' &>

<&|/Widgets/TitleBox, title => loc("Dates"), title_class=> 'inverse', color => "#663366" &>
<&|/l&>Starts:<& /Elements/SelectDate, Name => "Starts", Default => $ARGS{Starts} || '' &>
<&|/l&>Due:<& /Elements/SelectDate, Name => "Due", Default => $ARGS{Due} || '' &>

<&| /Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &> <&|/l&>(Enter ticket ids or URLs, separated with spaces)
<&|/l&>Depends on
<&|/l&>Depended on by
<&|/l&>Parents
<&|/l&>Children
<&|/l&>Refers to
<&|/l&>Referred to by

<& /Elements/Submit, Label => loc("Create") &>
<%INIT> my $CloneTicketObj; if ( $CloneTicket ) { $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} ); $CloneTicketObj->Load($CloneTicket) or Abort(loc("Ticket could not be loaded")); my $clone = { Requestors => join( ',', $CloneTicketObj->RequestorAddresses ), Cc => join( ',', $CloneTicketObj->CcAddresses), AdminCc => join( ',', $CloneTicketObj->AdminCcAddresses), InitialPriority => $CloneTicketObj->Priority, }; $clone->{$_} = $CloneTicketObj->$_() for qw/Owner Subject FinalPriority TimeEstimated TimeWorked Status TimeLeft Starts Started Due Resolved/; my $members = $CloneTicketObj->Members; my ( @members, @members_of, @refers, @refers_by, @depends, @depends_by ); while ( my $member = $members->Next ) { push @members, $member->LocalBase; } $clone->{'MemberOf-new'} = join ' ', @members; my $members_of = $CloneTicketObj->MemberOf; while ( my $member_of = $members_of->Next ) { push @members_of, $member_of->LocalTarget; } $clone->{'new-MemberOf'} = join ' ', @members_of; my $refers = $CloneTicketObj->RefersTo; while ( my $refer = $refers->Next ) { push @refers, $refer->LocalTarget; } $clone->{'new-RefersTo'} = join ' ', @refers; my $refers_by = $CloneTicketObj->ReferredToBy; while ( my $refer_by = $refers_by->Next ) { push @refers_by, $refer_by->LocalBase; } $clone->{'RefersTo-new'} = join ' ', @refers_by; my $depends = $CloneTicketObj->DependsOn; while ( my $depend = $depends->Next ) { push @depends, $depend->LocalTarget; } $clone->{'new-DependsOn'} = join ' ', @depends; my $depends_by = $CloneTicketObj->DependedOnBy; while ( my $depend_by = $depends_by->Next ) { push @depends_by, $depend_by->LocalBase; } $clone->{'DependsOn-new'} = join ' ', @depends_by; my $cfs = $CloneTicketObj->QueueObj->TicketCustomFields(); while ( my $cf = $cfs->Next ) { my $cf_id = $cf->id; my $cf_values = $CloneTicketObj->CustomFieldValues( $cf->id ); my @cf_values; while ( my $cf_value = $cf_values->Next ) { push @cf_values, $cf_value->Content; } $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n", @cf_values; } for ( keys %$clone ) { $ARGS{$_} = $clone->{$_} if not defined $ARGS{$_}; } } my @results; my $QueueObj = new RT::Queue($session{'CurrentUser'}); $QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded.")); $Queue = $QueueObj->Name || $QueueObj->id; my $CFs = $QueueObj->TicketCustomFields(); my $TxnCFs = $QueueObj->TicketTransactionCustomFields(); my $ValidCFs = $m->comp( '/Elements/ValidateCustomFields', CustomFields => $CFs, ARGSRef => \%ARGS ); # if no due date has been set explicitly, then use the # queue's default if it exists if ($QueueObj->DefaultDueIn && !$ARGS{'Due'}) { my $default_due = RT::Date->new($session{'CurrentUser'}); $default_due->SetToNow(); $default_due->AddDays($QueueObj->DefaultDueIn); $ARGS{'Due'} = $default_due->ISO(); } # {{{ deal with deleting uploaded attachments foreach my $key (keys %ARGS) { if ($key =~ m/^DeleteAttach-(.+)$/) { delete $session{'Attachments'}{$1}; } $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; } # {{{ store the uploaded attachment in session if ($ARGS{'Attach'}) { # attachment? $session{'Attachments'} = {} unless defined $session{'Attachments'}; my $subject = "$ARGS{'Attach'}"; # strip leading directories $subject =~ s#^.*[\\/]##; my $attachment = MakeMIMEEntity( Subject => $subject, Body => "", AttachmentFieldName => 'Attach' ); $session{'Attachments'} = { %{$session{'Attachments'} || {}}, $ARGS{'Attach'} => $attachment }; } # }}} # delete temporary storage entry to make WebUI clean unless (keys %{$session{'Attachments'}} and $ARGS{'id'} eq 'new') { delete $session{'Attachments'}; } # }}} if ((!exists $ARGS{'AddMoreAttach'}) and ($ARGS{'id'} eq 'new')) { # new ticket? if ($ValidCFs) { $m->comp('Display.html', %ARGS); $RT::Logger->crit("After display call; error is $@"); $m->abort(); } else { # Invalid CFs while (my $CF = $CFs->Next) { my $msg = $m->notes('InvalidField-' . $CF->Id) or next; push @results, $CF->Name . ': ' . $msg; } } } my $actions = { A => { html => q[] . loc('Show basics') . q[], }, B => { html => q[] . loc('Show details') . q[], }, }; <%ARGS> $DependsOn => undef $DependedOnBy => undef $MemberOf => undef $QuoteTransaction => undef $Queue => undef $CloneTicket => undef